When a loved one receives the diagnosis of a terminal illness, the whole world can come to a halt. It can be difficult processing the news and knowing what steps to take next. However, hospice care companies can provide the support your loved one needs during this critical time.
Hospice provides a special kind of care to patients and their families, focused around the goal of increasing the quality of life rather than pursuing a cure. By no means does this mean “giving up” on improvement. If your loved one goes into remission or shows signs of progress, you always have the option of stopping hospice to resume treatment.
If treatment has been exhausted, enrolling them in hospice early on can provide the most benefits. To help you choose the best provider for your loved one, we’ve created a list of seven qualities to look for in the best hospice companies in Moore.
1. Clear Documentation
The most experienced programs will have their policies and standards clearly documented and available for review. The patient’s rights and responsibilities will be spelled out along with the specific services being provided.
The best hospice companies provide an air of transparency, lining out all costs, payment plans and insurance items upfront. The bottom line is that anything that’s discussed in person should also be provided in writing.
2. Verifiable References
The best hospice companies in Moore are also able to provide references on request. Because it’s an emotional subject, keep in mind that these references may not always be families. Instead, they may be with physicians or professional staff that have partnered with the hospice company.
Reputable providers have been evaluated and accredited to meet specific requirements. Under this standard, they’re judged by their patent care, management and plan development. Not all agencies provide the same level of care, so it’s important to choose hospice companies in Moore with up-to-date state and/or district licenses.
4. OHPCA Compliance
When meeting with hospice companies, ask if they’re a member of the Oklahoma Hospice and Palliative Care Association and comply with OHPCA standards. This organization is developed to promote access to hospice and maintaining quality care. So, if a hospice provider is a member, that’s a positive sign of their commitment to excellence.
5. Medicare Certification
Most hospice companies in Moore are Medicare-certified. Under this standard, they’re required to follow Medicare rules and regulations. This is especially important if your loved one is relying on Medicare or Medicaid for service coverage.
6. Preliminary Evaluation
Hospice care companies typically conduct a preliminary evaluation of a patient to identify the specific services that will be needed. The more detailed, the better your loved one’s individualized plan of care will be. Some agencies will ask a series of questions over the phone while others will send a professional to your loved one’s residence. Study different company’s procedures to get a feel for which one will be the best fit.
7. Plan of Care
Experienced agencies collaborate with your family to create an in-depth plan of care for your loved one before admission. This plan will include contact information, the specific duties being carried out by the staff, employee schedules and anything else you’ve discussed with the hospice representative.
Everyone involved should be given a copy of the plan. It’s important that the hospice company you work with spearheads these efforts as it can be an emotionally difficult time for you and your family. When in doubt, ask yourself the simple question, “Is this hospice agency making my life easier or more difficult as time goes on?”
How to Determine the Best Hospice Care Companies for Your Loved One
Don’t forget to call upon your instinct. If you feel something isn’t right, it most likely isn’t. Hospice companies in Moore are there to provide a quality-rich experience for patients and if you’re not receiving that feeling during the initial consultation, it may be smart to search elsewhere.
By meeting with each provider and looking for these seven qualities, you’ll be able to find the best one to help your loved one live their days as comfortable as possible.
To learn more about hospice care companies and how to enroll your loved one, reach out to our trusted team at one of our two locations: (405) 360-2400 in Norman and (580) 332-6900 in Ada.
Need Some Help Walking Into Your First Consultation?
We can help! In this free checklist, we’ve compiled 24 questions to help you identify the right hospice company for your loved one’s specific needs.
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